Returns & Exchanges

KHAS STORES is committed to ensuring your satisfaction by offering a hassle-free return and exchange policy for all unworn and tagged fashion items. Customers can request an exchange or return within 14 days of delivery provided the merchandise is in its original condition.

Return Process

• 1.
  Initiate Request

  Contact our dedicated customer support team via email or WhatsApp with your order number and images of the item you wish to return.

• 2.
  Quality Inspection

  Once your request is acknowledged, securely pack the items in their original packaging; our team will verify the product's condition upon receipt at our warehouse.

• 3.
  Processing Approval

  After a successful quality check, we will approve your exchange or refund request within 3 to 5 business days.

• 4.
  Resolution

  Receive your replacement item at your doorstep or get your refund processed through your original payment method or as a store credit voucher.